How do I verify my phone number?

If you have signed up for mobile Alerts but are not receiving them via text, you may need to verify your phone number! 

Step 1: Login to your user account at

Step 2: Click on 'Alerts'

Step 3: Hover over your profile icon and click on preferences


Step 4: Select how you want to receive Alerts and click 'continue'

Step 5: Hit the blue 'Send Code' button then wait to receive the code, once you have received the code, enter it in the box provided and hit the 'Verify Code' button.


If you do not receive a verification code, please reach out to vnn support at 616-930-4100 ext 1 and we will be happy to help!  

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