My Coaches are unable to make a post or create a photo gallery, can you help?
If your coach is trying to create a post but keeps being redirected elsewhere everytime they click on the posts widget, this means they have not been given posting access yet! As an AD, you can easily grant your coaches posting access from your account at getvnn.com. Scroll down for instructions on how to to do this!
Step 1: Login to your account at getvnn.com
Step 2: Click on the 'Team management' Widget
Step 3: Then find your 'coaches' tab next to your 'teams' tab, and click on it.
Step 4: Notice all of the columns have labels at the top, they should read as Name, Email, Phone, Register, Sportshub, & Team. The column labeled 'Sportshub' is the one we will be making changes in.
Step 5: Now scroll until you find the coach you want to give posting access to.
Step 6: Now in the 'Sportshub' column you should see a button that says either 'No Role' 'Author' or 'Editor'. Go ahead and click on that to expand your options.
Step 7: If you want to grant your coaches access to make posts + photo galleries, make them an author. If you want your coaches to have access to posts, photo galleries, pages & menus, make them an editor!
Step 8: If you want to grant a coach posting access but require that they be approved by you prior to being posted to the site, go ahead and contact support at 616-930-4100 Ext 1 and we can help you make this change!
Step 9: You are all set! Now when your coach logs in they will be able to create posts!